1. About Us
LiviTalk.com is a website operated by LiviGroup LLC
. Contact: support@livitalk.com
2. Data Collected
We collect only the data strictly necessary for the proper functioning of our Platform and the provision of our services.
Automatically collected data:
- IP address -
Connection information (browser, operating system, language)
- Connection logs, session duration
Voluntarily provided data:
- Last name, first name
- Email address
- Phone number
- Profile information
3. Purposes of processing
Your data is used for the following purposes:- Provision of telecommunications services (calls, Chat, Video Conferences, SMS, email)
- Management of your user
account- Customer
support- Improvement of our services-
Site security and fraud
prevention- Compliance with our legal obligations
4. Legal basis for processing
Processing is based on:- Your consent (forms, account creation)
- The performance of a contract (access to services)
- Our legitimate interest (security, continuous improvement)
- Compliance with our legal obligations
5. Retention period
We retain your data:- As long as your account is active
- And up to 3 years after your last activity, for administrative or legal purposes
- Technical logs are retained for a maximum of 12 months
6. Data Sharing
We never sell your personal data.
It may be shared with:- Our technical service providers (hosting, email, analytics tools)
- The relevant authorities in the event of a legal obligation
- All our subcontractors adhere to strict confidentiality agreements.
7. Your rights
In accordance with the GDPR, you have the following rights:- Right of access-
Right to
rectification- Right to
erasure- Right to restriction of processing-
Right to data
portability- Right to object
8. Security
We implement technical and organizational measures to protect your data against loss, unauthorized access, or disclosure (encryption, firewalls, access controls, audits).
9. Cookies
We use cookies that are strictly necessary for the site to function, as well as, where applicable, analytical cookies (with your consent). You can manage your preferences via our cookie management banner.
10. Modifications
We reserve the right to edit this policy at any time.
PRIVACY POLICY
1. About Us
LiviTalk.com is a website operated by LiviGroup LLC
. Contact: support@livitalk.com
2. Data Collected
We collect only the data strictly necessary for the proper functioning of our Platform and the provision of our services.
Automatically collected data:
- IP address -
Connection information (browser, operating system, language)
- Connection logs, session duration
Voluntarily provided data:
- Last name, first name
- Email address
- Phone number
- Profile information
3. Purposes of processing
Your data is used for the following purposes:- Provision of telecommunications services (calls, Chat, Video Conferences, SMS, email)
- Management of your user
account- Customer
support- Improvement of our services-
Site security and fraud
prevention- Compliance with our legal obligations
4. Legal basis for processing
Processing is based on:- Your consent (forms, account creation)
- The performance of a contract (access to services)
- Our legitimate interest (security, continuous improvement)
- Compliance with our legal obligations
5. Retention period
We retain your data:- As long as your account is active
- And up to 3 years after your last activity, for administrative or legal purposes
- Technical logs are retained for a maximum of 12 months
6. Data Sharing
We never sell your personal data.
It may be shared with:- Our technical service providers (hosting, email, analytics tools)
- The relevant authorities in the event of a legal obligation
- All our subcontractors adhere to strict confidentiality agreements.
7. Your rights
In accordance with the GDPR, you have the following rights:- Right of access-
Right to
rectification- Right to
erasure- Right to restriction of processing-
Right to data
portability- Right to object
8. Security
We implement technical and organizational measures to protect your data against loss, unauthorized access, or disclosure (encryption, firewalls, access controls, audits).
9. Cookies
We use cookies that are strictly necessary for the site to function, as well as, where applicable, analytical cookies (with your consent). You can manage your preferences via our cookie management banner.
10. Modifications
We reserve the right to edit this policy at any time.